The silver mine is currently open every day from 09:00 to 17:00
and the guided tours take place every 20 to 60 minutes, depending on the number of visitors.
Online bookings are possible up to 24 hours before the desired date.
Reservations are only necessary for groups.
As it is 12°C in the mine, we recommend warm clothing!
Please leave backpacks and larger bags in the car!
Data protection declaration
Person responsible for data protection:
Alte Landstraße 3a
+43 5242 72372
Data processing purposes:
If you contact us via the form on the website or by e-mail, your details will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent. If you fill out the contact form, HEROLD Business Data GmbH, as a processor, processes the data on the basis of the General Terms and Conditions (in particular the regulations for order data processing contained therein). HEROLD Business Data GmbH uses a subcontractor (SurveyMonkey Europe UC, 2 Shelbourne Buildings, 2nd Floor, Shelbourne Road, Ballsbridge, Dublin 4, Ireland), who gains access to the data contained in the contact form and stores the data in the USA. Any submission of data to the subcontractor is based on a Commission Appropriateness Decision (Self-Certification Privacy Shield).
In addition, data is collected and used for analysis purposes. This data processing is not personal (see below for information about cookies).
For the purpose of easier shopping and subsequent contract processing, the following data is collected: title, name, address, telephone number, e-mail address, company name, UID number, order date, order number, payment method, shipping method, product scope, Costs. Furthermore, session cookies can be used, which are intended to simplify the processing of the shopping process. The data processed in the session cookie contains no personal reference.
The data provided by you is required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transmission of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.
After canceling the shopping process, the data entered by the user will be stored for at least four weeks and then deleted. In the case of a contract, all data from the contractual relationship for the duration of the contractual relationship and beyond, as long as legal claims can be derived, stored and then deleted, unless there are additional retention obligations (eg tax).
When visiting this website, log files are also stored which contain the IP address and other data for accessing the website (eg date, time, user agent, referer). The data processing is limited in time (maximum seven days) and only to protect against DDOS attacks or other interference with the functionality of the website and any underlying database systems.
Legal basis for data processing:
On the website data are processed exclusively on the basis of the legal regulations (DSGVO, TKG 2003).
Data processing is based on Art. 6 para. 1 lit. b) (Contract performance) DSGVO and § 96 (3) TKG.
In the case of the use of analysis tools, the data is used on the basis of Art. 6 para. 1 lit. f) (legitimate interest) DSGVO. The legitimate interest in the use of data is the improvement of the website and the success of online advertising.
The use of IT data security measures also takes place on the basis of Art. 6 para. 1 lit. f) (legitimate interest) DSGVO. The legitimate interest in the use of data is the protection of your own IT systems.
This website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.
On this page so-called session cookies are used. These are generated when the website is called up and automatically deleted. They are used for recognition if you call up the same website again within a short time, in order to take into account already made presettings again. No personal data will be stored or processed.
Cookies have the purpose of making the website offer user-friendly. Some cookies remain stored on your device until you delete them. They allow the website operator to recognize your browser the next time you visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases. However, disabling cookies may limit the functionality of the site.
Web analytics service Google (Google Analytics)
This website uses features of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. We use the function "Activation of IP anonymization" on this website. As a result, your IP address will be truncated by Google within Member States of the European Union or other parties to the Agreement on the European Economic Area prior to processing / storage. Google, on behalf of the operator of this website, will use this information to evaluate your use of the website to compile reports on website activity to measure the performance of online advertising for analysis and optimization purposes.
You can prevent the collection by Google of the data generated by the cookie and related to your use of the website as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
The relationship with the web analytics provider is based on order data processing when using Google Analytics. The transmission of data to the processor is based on an adequacy decision of the European Commission (Self-certification Privacy Shield). The data is deleted regularly (currently every 26 months).
Using Google Adwords Conversion Tracking
The relationship with the web analytics provider is based on order data processing when using Google Adwords Conversion Tracking. The transmission of data to the processor is based on an adequacy decision by the European Commission (Self-Certification Privacy Shield). Google is also required to delete the data on a regular basis (currently every 39 months).
You are entitled to information, correction, deletion, limitation of processing, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria this is the data protection authority.